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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).


  1. Lena
    November 12, 2023 @ 1:29 am

    Hi, I went through the steps and found no issues. That’s good. But my original issue was I was trying to stop the DHCP client and restart to try and fix an internet issue I’m having. Any next steps you can suggest? Thanks


    • Konstantinos Tsoukalas
      November 12, 2023 @ 11:27 am

      1. Go to your computer's manufacturer support site and download the drivers from the Network Adapter.
      2. Then from Device Manager Uninstall the Network Adapter.
      3. Reboot your pc and see if Windows has installed the Network Adapter. If not, use the downloaded driver to install it.


  2. Predated_Ash
    May 18, 2019 @ 11:42 am

    Hi, after all these steps, my Win7 Starter still auto shutdown when booting in normal mode. Only when using safe mode it doesn't immediately turn off on its own. So where's the problem though if it's not the adware, malware, or virus?


  3. susie
    October 23, 2017 @ 4:36 pm

    Do these procedures work on windows 10 OS TOO?


  4. Kelsie
    May 9, 2017 @ 4:27 pm

    It’s really a nice and helpful piece of info. I’m glad that you shared this useful information with us. Please keep us informed like this. Thank you for sharing.


  5. Dunechair
    March 2, 2017 @ 3:04 am

    Hi Lakonst, You have written a thorough article. But I think my problem is different. I have tried upgrading my Toshiba P75 PC on Win 8.1 by installing Crucial memory chips, but my PC initially appears to run normally, then it crashes and reboots itself after a "PC Ran Into a Problem and Needs To Restart" due to numerous different error messages such as "Pen_List_Corrupt" and "Kmode_Exception_Not_Handled". When I remove the upgrade, the PC runs fine. I've run Verifier. Any suggestions would be appreciated, Thank you, Dunechair


  6. Marin
    January 22, 2017 @ 3:39 pm

    How can i remove google custom search aka. cse from my Google Chrome, i tried many methods but nothing helps. Tnx in forward


    • lakonst
      January 23, 2017 @ 9:52 am


    • Stig
      February 17, 2017 @ 8:10 am

      I'm using Avast,….which just picked up a 'Malware-gen', a 'DH' (whatever that is), and a 'Shortcut-inf [Trj]'. This AFTER I'd run the MWB scan!?!
      I don't hold much hope that it's fixed my problem, though.


      • lakonst
        February 17, 2017 @ 10:03 am

        @Stig: Yes run Malwarebytes and all other utilities suggested in this guide.


        • Stig
          February 17, 2017 @ 11:48 am

          All done (but 'deploy.static.akamaitechnologies' is still sucking my bandwidth!!). I think I'm going to have to make time to do the 'clean boot and disable…'!
          Thanks for your help.


  7. Stig
    January 10, 2017 @ 10:25 am

    Thanks Lakonst,
    It's just occurred to me that maybe i know which program(s) are running deploy.static.akamaitechnologies: whichever browser that I'm trying to use.
    deploy.static.akamaitechnologies shows as multiple processes of the browser software (ie Chrome.exe) in the task manager. But, if I try to 'end' any of the processes, the whole browser closes. However, it does reveal its true identity in the 'Networking' window of the Resource Monitor (that's how i identified it).
    Does this mean that it has to be a browser plug-in? But, if so, the only enabled plug-in that i can see is 'Google Docs'. Is it possible that it's a hidden plug in, on all the browsers?

    Thanks for your help.


    • lakonst
      January 10, 2017 @ 11:02 am

      @Stig: Do you use a Symantec product? If so, then try to remove it and see if this helps. If not, then
      1. Run AdwCleaner, JRT and perform a full scan with Malwarebytes Antimalware and ESET Online Scanner.
      2. Use CCleaner and disable all Scheduled tasks.


      • Stig
        January 10, 2017 @ 12:36 pm

        Symantec? Not that I'm aware. I've just entered it in the 'search programs and files' box, and nothing came up.
        I've done everything (Adw, JRT, + ESET + regularly use Ccleaner) EXCEPT install the malwarebytes program (swapping my current av, to this, will take time).
        Which scheduled tasks? I don't think that I have any set. The only thing that I (knowingly) allow to happen automatically is update checks: windows, AV, firewall, web browsers etc. (But, I try not to let anything download/install without my permission.)


        • lakonst
          January 10, 2017 @ 7:21 pm

          @Stig: Install and run MalwareBytes once and then uninstall it. Which AV are you using?


  8. Stig
    January 2, 2017 @ 2:48 pm

    Thanks, I'll give it a try, when i have some time (and I'm feeling brave!).

    BTW, I've found a good 'clean boot' walk-through, for anyone one else who needs to do the same:


  9. Stig
    January 2, 2017 @ 6:29 am

    Hi Lakonst, Thanks for these great guides.

    2 questions:

    I've just read that Malwarebytes 3 is now a different kind of program, compared to previous versions. Apparently it's now a full AV suite designed to compete with the big names. Does this mean that I'd need to uninstall (or at least disable) my current AV, when installing it?

    My problem is that "deploy.static.akamaitechnologies" keeps running, and totally sapping my download speed, whenever I try and watch adobe streaming content, on any browser.
    I've tried the first 3 steps, in this guide. Some possible, and false positive, infections were discovered. But, this 'deploy.static.akamaitechnologies' problem still remains!

    Any advice?


    • lakonst
      January 2, 2017 @ 12:10 pm

      @Stig: Hi there…1. The Malwarebytes 3 is a full Antivirus and Antimalware security program. So, it is better to uninstall the current AV program.
      2. Akamai is a Content Delivery Network used by many companies for internet content. To find out which program or service causes the traffic problem, perform a clean boot and disable all non Microsoft services and programs at Windows startup. Reboot your computer and see if the "deploy.static.akamaitechnologies" is still running. If not, then enable one by one all the disabled services and reboot until you find out which one causes the traffic problem.


  10. Karthick
    June 10, 2016 @ 7:45 am

    Can I use avast.Will it affect the system if I installed in my computer.


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